Help & training manual
How to use the RCCG Continent 13 Monthly Reporting Portal — for parish pastors, leaders, the treasurer and administrators.
User manual
1
Getting startedEveryoneWhat the portal is, who can use it, activating your account, two-step verification, signing in and looking after your account.
2
Entering a monthly reportParish pastors and anyone with Submit accessStep by step — one row per Sunday, the On-line / Direct row, expenditure, other statistics, saving a draft, the Parish Pastor's sign-off, corrections and loading the Excel template.
3
Sign-off and amendmentsEveryone — especially Parish, Provincial and Regional Pastors and the Continental OverseerHow a monthly report is reviewed and signed off in turn by the Parish Pastor, the Provincial Pastor, the Regional Pastor and the Continental Overseer, what is locked at each stage, and how to get a signed-off report amended.
4
Dashboard and SubmissionsEveryoneThe KPI dashboard with month-on-month and year-on-year comparisons, charts, Province and Parish tables — and the Submissions page that shows who has reported.
5
Running reportsEveryoneParish and Regional/Province reports for a month, reporting year, year to date or range; local or AUD; choosing entities and parishes; Excel and PDF; reading the totals, mixed-currency Provinces and the 30% Due to the Region line.
6
Inviting and managing usersPastors and leadersGive someone access to your parish or part of the structure, choose Submit or View only, resend an invitation and remove access.
7
Treasury — receipts and arrearsTreasurer, and Province, Region and Continent leadersRecord money received from each Province in its own currency, and compare what is due with what has been received in the arrears report.
8
AdministrationSuper administratorsUsers and roles, exchange rates, the monthly statistics email, church structure maintenance (new Regions, Provinces, Zones, Areas and Parishes with their pastors), remittance percentages, activity log, backups and the email outbox.
9
Calculations explainedReferenceHow totals, averages, remittances, the 30% Due to the Region, currency conversion and multi-month figures are worked out.
Frequently asked questions
Signing in
- I didn't receive the activation or password email. What should I do?
- My activation link says it has expired or is invalid.
- Why do I need an authenticator app?
- I have a new phone, or lost my phone.
Entering reports
- I can't see my parish under Enter report.
- Why can't the Parish Pastor sign off?
- I can't see a "Sign off" button.
- I made a mistake in a report that has been signed off.
Reports
- How do I get the figures for the whole year?
- Why don't the totals in local currency add up across parishes?
- Why does Province 8 show two subtotals?
- What is "30% Due to the Region"?
Treasury
- Which month do I record a receipt against?
- A Province paid in a different currency from usual.
- Why is the arrears figure negative?
Administration
Still stuck?
Ask your Area, Zone or Province pastor first. For access, sign-in or exchange-rate questions contact the Continent's administrator at finance@rccgcontinent13.org.